Frequently asked questions

If you order before midday for our free delivery service then your order will arrive by 5pm that same day.

Yes, we can organise this for you at an additional cost of only $14.95.

Absolutely, we have orders come in from all four corners of the globe, many times it's repeat orders for birthdays and anniversaries.

Our automated email system will update you once the order has been shipped and delivered. If you would prefer an instant update, please contact us Monday - Friday and we'll endeavour to update you on your delivery. 

Once your order is shipped and on the way to the recipient you'll be able to track the bouquet with the tracking code emailed on the day you would expect the bouquet to be received at Urgent Couriers. 

Available for all  Auckland orders placed before midday Monday to Friday or 9am Saturday. We send your flowers using only floral delivery companies who have experience with flowers. This ensures the most reliable delivery times and handling of your order. 

To ensure your order is delivered to a business address before the recipient has left work we strongly advise placing your order before 8am to enable it to be sent on the first courier run.

Auckland orders received by 9am Saturday are available for same day delivery. Orders placed after 9am will be sent out on a day of your choice. 

No delivery available

No rural and Waiheke Deliveries available. Deliveries outside our free delivery area may incur a $14.95 surcharge. Give us a call or get in contact if you're unsure!

If there is no one home the courier will leave your gift in a position that is obvious to the recipient, but out of view from the street.