Market Flowers Auckland - Terms of Trade

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Market Flowers Auckland may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

Flower Delivery

Same day FREE delivery by Market Flowers Auckland is guaranteed on orders placed before 12pm Monday - Friday for business and residential - CHECK THE DELIVERY ZONE. On a very rare occasion it could happen that our courier can not make the deadline, in this circumstance the courier will be in contact to arrange an alternate delivery address at no extra charge to you. Flower orders can be taken after hours but delivery will take place as soon as possible delivery times can not be guaranteed.

Saturday: Same day delivery by Market Flowers Auckland is available on orders placed before 9 am that day. No deliveries on Sundays and public holidays.

Special Events: Special events may incur a delivery surcharge - particularly where they fall on a Sunday or public holiday.

Please note: We can not guarantee time of delivery, however we will always try our very best to get it there as requested. 'Specified time' deliveries may be possible for with Market Flowers $14.95 delivery option. Specified Times are not available on Saturdays, Mothers Day or Valentines Day 

Privacy Policy

Market Flowers Auckland is committed to the protection of personal information in compliance with National and International Privacy laws. Market Flowers Auckland will maintain the integrity of data collection, use, disclosure, accuracy, security, openness and access for you to your personal information. Market Flowers reserves the right to maintain customer email addresses and may occasionally email customer updates, order details and special offers. 

Credit Card Security

This web site is secured using Pay station which takes you to the ASB bank to arrange payment.Is is important to wait till you come back to our website to confirm your order. This ensures that all information sent to Market Flowers Auckland via the World Wide Web will be encrypted. If any other Internet user intercepts the communication, he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information and view it in plain text form. You can view a web site's digital certificate directly: Click on the gold padlock on the bottom left of the screen to bring up details of the SSL certificate.

Substitution Policy

Images found on this site are used as guides only and may not be exactly the same as the final product.

Market Flowers Auckland reserves the right to make fair and reasonable substitutions according to the practical availability of specific flower types and containers nationwide.

When Market Flowers Auckland receives an order, every effort will be made to create an arrangement of the shape, size and colour and using any flower varieties specified, according to the order description. Specific flower types may be indicated on the order, either by actual description or in the content of an item from the Market Flowers Auckland Selection Guide .

Recipient "Not at Home"

Market Flowers Auckland is not responsible for deliveries if the recipient is not at the location at the time of delivery. If you are the customer, you must make sure that the recipient will be at the location on the date given on the order form for delivery. We need 4 hours to deliver your flower order.If not at home we leave it at the safest place and leave a card in the letterbox as proof of delivery.

We need a contact phone number on the order form, Market Flowers Auckland may contact the recipient to check and to attempt to deliver the gift at a later time. If there is no phone number provided on the order form, Market Flowers Auckland will attempt to deliver the gift on the specified delivery date.

If the recipient is not at the location when the delivery is made, Market Flowers Auckland will try to leave the flowers/gift in a safe place. Additional delivery charges will apply if Market Flowers Auckland has to redeliver the flowers when there is not a safe place to leave it, or if we have to deliver to another address.

Fees and Charges

Market Flowers Auckland includes all fees and charges in the value shown on our websites. You will pay no more than what you see on the product/catalogue pages and check out page. e won't add anything at last step of the shopping cart!


Market Flowers Auckland will try their best to deliver any gift, but we do not guarantee the delivery of any product if one of the following occurs

Recipient refuses to accept delivery of the gift ( courier charges apply )
Address provided is incorrect
Occupants are not at the location/or just left.
The entry is unsafe for the courier (dogs etc)
If one of these instances occurs, we may judge that the delivery can not be made.
Extra costs incurred are the responsibility of the customer.


Market Flowers Auckland cannot cancel any order that has already been made up, even if Market Flowers Auckland has not delivered the order. If the cancellation request is made before make up, then Market Flowers Auckland may be able to cancel the order. However, Market Flowers Auckland cannot guarantee that the order can be cancelled. A fee of $ 7 will be charged for the admin regarding your refund/ cancelation


Is not normally Market Flowers Auckland policy to refund the price of the product. Time is of a premium because we buy only the freshest of flowers on the market and therefore very time sensitive. And there we try to deliver as quickly as courier availability allows (min 4 hours). However, as every customer and gift are individual, (and therefore may require a decision on a case-by-case basis), please contact Market Flowers Auckland so we can determine the best solution to the problem. Market Flowers Auckland is also able to provide other solutions, such as resending a gift, voucher or resending a different gift of the same value. Corresponding by emails and use of photo material always speed up your query.



Only one coupon available per order. Using more then one coupon will not be considered a valid order.
Contact Market Flowers: (09) 573 0073